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License and Site access

By using any kind of service from TFIG.in which is a brand owned by Srishti Gifts LLP(SGLLP), you indicate that you understand these Terms and Conditions and accept them as the legal equivalent of a signed, written contract, binding you to these Terms and Conditions. SGLLP recommends that you carefully read the Terms and Conditions each time you visit the website as the Terms & Conditions may affect your rights. If you find any discrepancy you may reach us or do not use the website for its intended usage.

Pricing

Generally the prices quoted for any product will be at the Maximum Retail Price (“MRP”) if not discounted or not included in special offer. The Price during the order confirmation process would be the final price. If there are any amends to the order the amended price would then imply. In case they are any fluctuation of price (Higher or Lower) there would be no change to the ordered price.

Payment Options

All payments for the orders will be processed online via the third party payment gateway. SGLLP does not store any credit card information.

Cancellation by Customer/ Site

You can cancel your order online before the product has been shipped. If you paid via a prepayment mode (credit card, debit card or net banking), then your entire order amount will be refunded. Unfortunately, an order cannot be cancelled once the item has been shipped from our warehouse. Once you create a cancellation request, it will take us a maximum of 1-2 business days to cancel the order and initiate a refund. You will be notified of the same by email.
If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

Return and Refund

Our returns policy allows you to return a product only if the product received by you is defective or is not as ordered and you are eligible for a full refund of the order amount of the defective product. If you find that the package is tampered, please do not accept the item and hand the package back to the delivery person before signing the POD.

Shipping and Delivery

All orders on TFIG.in are be delivered by reputed courier companies, it is possible that TFIG.in courier partners have a holiday between the day you placed your order and the date of delivery. In this case, the delivery may not be made on the estimated date. Estimated delivery time depends on the availability of the product and the destination to which you want the order/product to be shipped.

Governing Law and Jurisdiction

This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Bangalore shall have exclusive jurisdiction in any proceedings arising out of this agreement or the use of the Website. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties, the same shall be referred to an independent arbitrator who will be appointed by SGLLP and his decision shall be final and binding on the parties. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Bangalore in English Language only. The High Court of Bangalore alone shall have the jurisdiction and the Laws of India shall apply.

You Agree

That you would provide all the right details when requested by SGLLP. Any cost incurred due to providing of wrong/incorrect information shall be claimed from you.
We will not be deemed to be in breach of contract or of these Terms and Conditions as a result of fire, flood and other acts of God, strikes, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, breakdown of equipment, road traffic problems or any other circumstances not controlled by us.

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